Make sure your
Menu Bar is showing. (DO THIS NOW) It looks like this
however, that in the regular Lync box (second below) is
different) If not showing, either click on the >> next
to the paperclip and it will appear and should be checked as
below, if you are already in a meeting. If you are not in
meeting, click the cog and follow the same proceedure.
Why is this important? Because
99% of the time if there are issues, sound is the reason,
usually NO SOUND. If you unplug any device (headset,
xTag, speakers etc.) you may lose sound. Some programs
may play with the sound and select the wrong speakers.
You need “Setting” to resolve these issues.
Make sure that sound issues are resolved before a meeting.
How do you do that? Click on “Settings”, then
“Options”, and then “Audio Device”.
Click on the drop down box
where it says Headset (yours will most likely be
different) try these till one works.